{"title":"Personal and Professional Development","description":null,"products":[{"product_id":"an-introduction-to-project-management","title":"An Introduction to Project Management","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eThis CPD-accredited Project Management course introduces key principles and the PRINCE2 methodology. Learners will explore project stages, resource management, risk identification, and key documentation. Suitable for anyone managing or delivering projects, the course takes around 30 minutes to complete and has no entry requirements. \u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThe course will define a project, describe the key stages and process of project management and will use PRINCE2 project management methodology to illustrate the project management process.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis project management training course will define a project, describe the key stages and process of project management and will use PRINCE2 project management methodology to illustrate the project management process.\u003c\/p\u003e\n\u003cp\u003eThe PRINCE2 project management methodology is described in more detail in the module, including its seven core principles, seven different stages and key documentation and processes with examples.\u003c\/p\u003e\n\u003ch3\u003eLearning Objectives\u003c\/h3\u003e\n\u003cp\u003eOn completion of this course, learners will:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand how to deliver a project\u003c\/li\u003e\n\u003cli\u003eUnderstand how to manage resources, identify risks and issues and use relevant project management tools\u003c\/li\u003e\n\u003cli\u003eUnderstand the project lifecycle and roles\u003c\/li\u003e\n\u003cli\u003eUnderstand the management of a project\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAccreditation\u003c\/h3\u003e\n\u003cp\u003eThe content of this accredited project management course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eOn successful completion of this course, you will be awarded a certificate, which you will be able to download and print immediately.\u003c\/p\u003e\n\u003ch3\u003eDuration\u003c\/h3\u003e\n\u003cp\u003eThis course will take approximately 30 minutes to complete, depending on learning speed.\u003c\/p\u003e\n\u003ch3\u003eTarget Audience\u003c\/h3\u003e\n\u003cp\u003eThis course is aimed at anyone delivering and\/or managing a project.\u003c\/p\u003e\n\u003ch3\u003eEntry Requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this project management training online course.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58640347398489,"sku":null,"price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/ProjectManagement_Introduction.png?v=1784613889"},{"product_id":"emotional-intelligence","title":"Emotional Intelligence","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eOur short online course explores emotional intelligence. It is designed for anyone who would like to understand more about the topic, its impact in the workplace, and how it can be improved.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eEmotional intelligence (or EI) is becoming a popular concept and businesses are striving to make sure it is understood in the workplace. Our short online emotional intelligence training course aims to shine a light on emotional intelligence and the impact it can have in the workplace.\u003c\/p\u003e\n\u003cp\u003eFilled with insights and advice, our course is suitable for anyone who wishes to know more about the topic and how it can be improved in the workplace.\u003c\/p\u003e\n\u003cp\u003eThis emotional intelligence course online will cover the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe characteristics of EI\u003c\/li\u003e\n\u003cli\u003eThe relationship between IQ and EI\u003c\/li\u003e\n\u003cli\u003eHow to improve EI\u003c\/li\u003e\n\u003cli\u003eHow you can improve EI in your workplace\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58643658080601,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/EmotionalIntelligence.png?v=1784638301"},{"product_id":"giving-and-receiving-feedback","title":"Giving and Receiving Feedback","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eWe've all had the experience of receiving a disappointing review at work, we all know how difficult it can be to take these comments on board. This short course is all about feedback: what it is, what it does and, most importantly, how you handle it. It gives you an understanding of the different types of feedback you might experience at work and an insight into your habits around this challenging topic. This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOur online Giving and Receiving Feedback training course is broken down into the following sections and can be completed at your own pace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"0\" data-end=\"241\"\u003e\n\u003cp data-start=\"2\" data-end=\"25\"\u003e\u003cstrong data-start=\"2\" data-end=\"23\" data-is-only-node=\"\"\u003eWhat is Feedback?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"28\" data-end=\"241\"\u003e\n\u003cli data-start=\"28\" data-end=\"90\"\u003eExplore multiple definitions of feedback and how it feels.\u003c\/li\u003e\n\u003cli data-start=\"93\" data-end=\"154\"\u003eLearn about different types of feedback in the workplace.\u003c\/li\u003e\n\u003cli data-start=\"157\" data-end=\"241\"\u003eAnalyse four workplace scenarios and complete a quiz to test your understanding.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"243\" data-end=\"521\"\u003e\n\u003cp data-start=\"245\" data-end=\"261\"\u003e\u003cstrong data-start=\"245\" data-end=\"259\" data-is-only-node=\"\"\u003eInitiative\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"264\" data-end=\"521\"\u003e\n\u003cli data-start=\"264\" data-end=\"316\"\u003eDefine initiative and understand its importance.\u003c\/li\u003e\n\u003cli data-start=\"319\" data-end=\"380\"\u003eReflect on your own level of initiative and independence.\u003c\/li\u003e\n\u003cli data-start=\"383\" data-end=\"447\"\u003eLearn how to activate initiative to improve problem-solving.\u003c\/li\u003e\n\u003cli data-start=\"450\" data-end=\"521\"\u003ePractice identifying workplace problems in an interactive exercise.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"523\" data-end=\"765\"\u003e\n\u003cp data-start=\"525\" data-end=\"546\"\u003e\u003cstrong data-start=\"525\" data-end=\"544\" data-is-only-node=\"\"\u003eSelf-Assessment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"549\" data-end=\"765\"\u003e\n\u003cli data-start=\"549\" data-end=\"620\"\u003eReflect on how you handle feedback through a short self-assessment.\u003c\/li\u003e\n\u003cli data-start=\"623\" data-end=\"690\"\u003eAnswer thoughtful prompts to gain insights into your responses.\u003c\/li\u003e\n\u003cli data-start=\"693\" data-end=\"765\"\u003eUse honest reflection to improve how you process and apply feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"767\" data-end=\"987\" data-is-last-node=\"\"\u003e\n\u003cp data-start=\"769\" data-end=\"789\"\u003e\u003cstrong data-start=\"769\" data-end=\"787\" data-is-only-node=\"\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"792\" data-end=\"987\" data-is-last-node=\"\"\u003e\n\u003cli data-start=\"792\" data-end=\"854\"\u003eReflect on past feedback experiences using guided prompts.\u003c\/li\u003e\n\u003cli data-start=\"857\" data-end=\"919\"\u003eUnderstand your typical reactions and how to improve them.\u003c\/li\u003e\n\u003cli data-start=\"922\" data-end=\"987\" data-is-last-node=\"\"\u003eLearn how to modify your approach to make the most of feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this Giving and Receiving Feedback course?\u003c\/h3\u003e\n\u003cp\u003eBy completing this course, you'll learn valuable skills to use in the workplace. This topic is known as a power skill, and when you complete it, you'll be able to identify different types of feedback and the appropriate ways to respond to them, learn the importance of both positive and negative feedback, reflect on how you respond to feedback, and the impact this has on your career development and progression. You'll also learn how to think more objectively about the way you handle feedback. It's important to note that while feedback might be labelled as positive or negative, if you can think of it in a neutral way, as simply feedback, it can make it easier to digest. But that can be tricky to do, and that's why the focus of this short course is on handling negative feedback.\u003c\/p\u003e\n\u003ch3\u003eGiving and Receiving Feedback Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Giving and Receiving Feedback course, you will be able to download and print a certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Giving and Receiving Feedback course.\u003c\/p\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58643697664345,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/GivingandReceivingFeedback.png?v=1784638467"},{"product_id":"how-to-deal-with-difficult-situations","title":"How to Deal with Difficult Situations","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eIn this short power skills course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOur online Dealing with Difficult Situations training course is broken down into the following sections and can be completed at your own pace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"274\" data-start=\"0\"\u003e\n\u003cp data-end=\"33\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"31\" data-start=\"2\"\u003eHow Do You Feel About It?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"274\" data-start=\"36\"\u003e\n\u003cli data-end=\"125\" data-start=\"36\"\u003eUnderstand how difficult situations at work trigger physical and emotional responses.\u003c\/li\u003e\n\u003cli data-end=\"185\" data-start=\"128\"\u003eLearn the benefits of stepping away from a situation.\u003c\/li\u003e\n\u003cli data-end=\"274\" data-start=\"188\"\u003eComplete a reflection activity on a recent workplace challenge and your reactions.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"516\" data-start=\"276\"\u003e\n\u003cp data-end=\"316\" data-start=\"278\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"314\" data-start=\"278\"\u003eWhat Do You Want to Do About It?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"516\" data-start=\"319\"\u003e\n\u003cli data-end=\"380\" data-start=\"319\"\u003eExplore actionable steps to address workplace challenges.\u003c\/li\u003e\n\u003cli data-end=\"453\" data-start=\"383\"\u003eLearn about workplace processes for handling difficult situations.\u003c\/li\u003e\n\u003cli data-end=\"516\" data-start=\"456\"\u003eEngage with a case study and quiz to reinforce learning.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"747\" data-start=\"518\"\u003e\n\u003cp data-end=\"556\" data-start=\"520\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"554\" data-start=\"520\"\u003eCommunicating Your Perspective\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"747\" data-start=\"559\"\u003e\n\u003cli data-end=\"624\" data-start=\"559\"\u003eLearn strategies to discuss difficult situations effectively.\u003c\/li\u003e\n\u003cli data-end=\"692\" data-start=\"627\"\u003eDiscover four key tips for clear and confident communication.\u003c\/li\u003e\n\u003cli data-end=\"747\" data-start=\"695\"\u003ePractice with a conversational cheat sheet quiz.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"884\" data-start=\"749\"\u003e\n\u003cp data-end=\"771\" data-start=\"751\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"769\" data-start=\"751\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"884\" data-start=\"774\"\u003e\n\u003cli data-end=\"825\" data-start=\"774\"\u003eReflect on how you handle difficult situations.\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"884\" data-start=\"828\"\u003eIdentify ways to adjust your approach in the future.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this Dealing with Difficult Situations course?\u003c\/h3\u003e\n\u003cp\u003eIn this course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. By taking part in this course, you'll learn how to analyse your emotions and practise describing them with words. You'll learn how to get the best outcome out of a difficult conversation by focusing on facts and observed behaviours. This power skill can be extremely beneficial in your job role.\u003c\/p\u003e\n\u003ch3\u003eDealing with Difficult Situations Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis Dealing with Difficult Situations course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this Dealing with Difficult Situations course, you will be able to download and print a certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this Dealing with Difficult Situations course.\u003c\/p\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58643728269657,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/Howtodealwithdifficultsituations.png?v=1784638590"},{"product_id":"how-to-effectively-deliver-a-presentation","title":"How to Effectively Deliver a Presentation","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eOur short online course is filled with lots of hints, tips and advice for developing presentation skills.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003ePresenting is often a source of anxiety for people, and it can bring about feelings of nerves and dread. But it doesn’t have to be that way – there are skills you can learn which will help build your confidence when presenting.\u003c\/p\u003e\n\u003cp\u003eOur short online course explores this topic and aims to give you the knowledge you need to present with confidence. It is designed for anyone interested in learning more about presenting and gives insights into the key elements of a presentation, how you can learn from experiences, and advice on how to present successfully.\u003c\/p\u003e\n\u003cp\u003eThis course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat a presentation is and its key components\u003c\/li\u003e\n\u003cli\u003eHow giving a presentation might feel and how to learn from a bad one\u003c\/li\u003e\n\u003cli\u003ePresentation rule video\u003c\/li\u003e\n\u003cli\u003eHow to create a successful presentation\u003c\/li\u003e\n\u003cli\u003eUsing presentation software effectively\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58643742458201,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/PresentationSkills.png?v=1784638701"},{"product_id":"how-to-effectively-deliver-criticism","title":"How to Effectively Deliver Criticism","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eNo one wants to be the bearer of bad news, but when it comes to managing people at work, someone's got to do it. In this course, you'll learn how to give criticism effectively so that it's heard, understood, and acted upon. Whether you're a manager or someone who wants to make their workplace the best it can be, this short course will support you to share when things have gone wrong and ensure they are made right. This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis short course has been designed to help you learn how to give criticism effectively so that it is heard, understood and acted upon.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003ch3\u003eWhat is covered in this How to Effectively Deliver Criticism course?\u003c\/h3\u003e\n\u003cp\u003eOur online How to Effectively Deliver Criticism training course is broken down into the following sections and can be completed at your own pace. The course includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"275\" data-start=\"0\"\u003e\n\u003cp data-end=\"35\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"33\" data-start=\"2\"\u003eIntentions Behind Criticism\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"275\" data-start=\"38\"\u003e\n\u003cli data-end=\"108\" data-start=\"38\"\u003eUnderstand the importance of your intentions when giving feedback.\u003c\/li\u003e\n\u003cli data-end=\"183\" data-start=\"111\"\u003eLearn the difference between constructive and destructive criticism.\u003c\/li\u003e\n\u003cli data-end=\"227\" data-start=\"186\"\u003eStudy a case on containing criticism.\u003c\/li\u003e\n\u003cli data-end=\"275\" data-start=\"230\"\u003eComplete a quiz to reinforce your learning.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"527\" data-start=\"277\"\u003e\n\u003cp data-end=\"305\" data-start=\"279\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"303\" data-start=\"279\"\u003eGiving the Criticism\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"527\" data-start=\"308\"\u003e\n\u003cli data-end=\"383\" data-start=\"308\"\u003eLearn how to deliver criticism effectively to avoid negative reactions.\u003c\/li\u003e\n\u003cli data-end=\"461\" data-start=\"386\"\u003eUnderstand the impact of tone of voice before using the right language.\u003c\/li\u003e\n\u003cli data-end=\"527\" data-start=\"464\"\u003eDiscover the 'Three I's' method for more effective feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"702\" data-start=\"529\"\u003e\n\u003cp data-end=\"565\" data-start=\"531\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"563\" data-start=\"531\"\u003eSupporting Actionable Change\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"702\" data-start=\"568\"\u003e\n\u003cli data-end=\"637\" data-start=\"568\"\u003eTurn criticism into constructive feedback that encourages change.\u003c\/li\u003e\n\u003cli data-end=\"702\" data-start=\"640\"\u003eLearn how to communicate what needs to change with examples.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"860\" data-start=\"704\"\u003e\n\u003cp data-end=\"726\" data-start=\"706\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"724\" data-start=\"706\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"860\" data-start=\"729\"\u003e\n\u003cli data-end=\"798\" data-start=\"729\"\u003eApply your learning by writing criticism for different scenarios.\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"860\" data-start=\"801\"\u003ePractice constructing and delivering effective criticism.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this How To Effectively Deliver Criticism course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to help you deliver criticism in the most effective way possible. In it, you'll learn the difference between destructive and constructive criticism, why positive intentions are key to effective criticism and why tone of voice and choice of words matter when giving criticism. These power skills are extremely beneficial in the workplace and can help further your personal and professional development.\u003c\/p\u003e\n\u003ch3\u003eHow To Effectively Deliver Criticism: Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this How To Effectively Deliver Criticism course, you will be able to download and print a certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this How To Effectively Deliver Criticism course.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58643755532633,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/Howtoeffectivelydelivercriticism.png?v=1784638792"},{"product_id":"how-to-form-a-robust-opinion","title":"How to Form a Robust Opinion","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eMaybe you've got an idea that you want to put forward at work, but you're not sure how it'll go down. Perhaps you're looking to influence a new policy or persuade your senior leadership team to take a new direction. Whatever your reason for wanting to construct a robust opinion, you're in the right place. This short course will take you through three steps to help you form an opinion that's thoughtful and nuanced. This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOur online How to Construct a Robust Opinion training course is broken down into the following sections and can be completed at your own pace. The course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"178\" data-start=\"0\"\u003e\n\u003cp data-end=\"16\" data-start=\"2\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"14\" data-start=\"2\"\u003eResearch\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"178\" data-start=\"19\"\u003e\n\u003cli data-end=\"92\" data-start=\"19\"\u003eExplore the difference between quantitative and qualitative research.\u003c\/li\u003e\n\u003cli data-end=\"178\" data-start=\"95\"\u003eUnderstand the importance of primary research in forming evidence-based opinions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"394\" data-start=\"180\"\u003e\n\u003cp data-end=\"222\" data-start=\"182\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"220\" data-start=\"182\"\u003eAssessing the Validity of Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"394\" data-start=\"225\"\u003e\n\u003cli data-end=\"303\" data-start=\"225\"\u003eLearn how to assess the validity of information in a world of 'fake news.'\u003c\/li\u003e\n\u003cli data-end=\"394\" data-start=\"306\"\u003eUnderstand the TRAAP Test and complete a matching activity to reinforce your learning.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"541\" data-start=\"396\"\u003e\n\u003cp data-end=\"413\" data-start=\"398\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"411\" data-start=\"398\"\u003eInferring\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"541\" data-start=\"416\"\u003e\n\u003cli data-end=\"480\" data-start=\"416\"\u003eDiscover the role of inferring in building a robust opinion.\u003c\/li\u003e\n\u003cli data-end=\"541\" data-start=\"483\"\u003eParticipate in exercises to apply inferring in practice.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-is-last-node=\"\" data-end=\"663\" data-start=\"543\"\u003e\n\u003cp data-end=\"565\" data-start=\"545\"\u003e\u003cstrong data-is-only-node=\"\" data-end=\"563\" data-start=\"545\"\u003eExtension Task\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-is-last-node=\"\" data-end=\"663\" data-start=\"568\"\u003e\n\u003cli data-is-last-node=\"\" data-end=\"663\" data-start=\"568\"\u003eTest your skills in constructing and evidencing a robust opinion with hypothetical scenarios.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this How to Construct a Robust Opinion course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to help you to construct a robust opinion in the most effective way possible. It will take you through three steps to help you form an opinion that's thoughtful and nuanced, starting with researching your topic, then assessing the information, and finally inferring what it all means. You will learn to identify different types of research by looking at examples of quantitative and qualitative information, and primary and secondary research as well as be able to apply and combine both deductive and inductive reasoning skills.\u003c\/p\u003e\n\u003ch3\u003eHow to Construct a Robust Opinion Course Duration\u003c\/h3\u003e\n\u003cp\u003eThis short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eAfter completing this How to Construct a Robust Opinion course, you will be able to download and print a certificate for your records.\u003c\/p\u003e\n\u003ch3\u003eEntry requirements\u003c\/h3\u003e\n\u003cp\u003eThere are no specific entry requirements for this How to Construct a Robust Opinion course.\u003c\/p\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58643758776665,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/Howtoformarobustopinion.png?v=1784638906"},{"product_id":"how-to-improve-problem-solving-skills","title":"How to Improve Problem-Solving Skills","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eThis short course will teach you about what's behind effective problem-solving and how you can improve your capabilities to solve problems. 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This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOur online How to Improve Problem Solving Skills training course is broken down into the following sections and can be completed at your own pace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe course includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"0\" data-end=\"93\"\u003e\n\u003cstrong data-start=\"2\" data-end=\"20\" data-is-only-node=\"\"\u003eGrowth Mindset\u003c\/strong\u003e: Learn how your mindset affects problem-solving and the power of 'yet'\u003c\/li\u003e\n\u003cli data-start=\"94\" data-end=\"198\"\u003e\n\u003cstrong data-start=\"96\" data-end=\"110\" data-is-only-node=\"\"\u003eInitiative\u003c\/strong\u003e: Understand initiative, assess your independence, and activate problem-solving skills\u003c\/li\u003e\n\u003cli data-start=\"199\" data-end=\"316\"\u003e\n\u003cstrong data-start=\"201\" data-end=\"228\" data-is-only-node=\"\"\u003eImagination \u0026amp; Iteration\u003c\/strong\u003e: Develop creative thinking for lateral problem-solving through interactive activities\u003c\/li\u003e\n\u003cli data-start=\"317\" data-end=\"401\" data-is-last-node=\"\"\u003e\n\u003cstrong data-start=\"319\" data-end=\"337\" data-is-only-node=\"\"\u003eExtension Task\u003c\/strong\u003e: Reflect on your learning with a quiz to reinforce key concepts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy take this How to Improve Problem Solving Skills course?\u003c\/h3\u003e\n\u003cp\u003eBy completing this course, you'll learn valuable skills to use in the workplace. 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Gain practical insights and techniques to communicate effectively, build connections, and navigate workplace conversations with confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eThis short online course will help you understand how to effectively develop and use your influencing, negotiating and networking skills – three skills that can have a positive impact on your professional life.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eIn our professional lives, we are constantly communicating. We can communicate for many different reasons, but often we are sharing our ideas, discussing work priorities or meeting new people – and the success of these conversations will depend on how we communicate.\u003c\/p\u003e\n\u003cp\u003eThis is where our influencing, negotiating and network skills come into play. These aren’t skills that come naturally to everyone, but an understanding of how they work will take you a long way.\u003c\/p\u003e\n\u003cp\u003eSuitable for anyone in any role, our short online course will give you knowledge, insights and techniques to help improve these skills and take you further in your professional life.\u003c\/p\u003e\n\u003cp\u003eThe course covers the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNegotiating and influencing: the differences and how they are used\u003c\/li\u003e\n\u003cli\u003eEmotional intelligence\u003c\/li\u003e\n\u003cli\u003eCommunication within influencing and negotiating\u003c\/li\u003e\n\u003cli\u003eStrategy of influencing and negotiating\u003c\/li\u003e\n\u003cli\u003eHow to network effectively\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58643809763673,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/Influencing_NegotiatingandNetworking.png?v=1784639142"},{"product_id":"introduction-to-emotional-intelligence","title":"Introduction to Emotional Intelligence","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eThis course explores emotional intelligence, helping you manage your emotions and understand others. 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This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eLearn to understand why saying no can feel so hard, and how to make it easier.\u003c\/p\u003e\n\u003ch3\u003eWhy take this Learning to Say No - The Right Way course?\u003c\/h3\u003e\n\u003cp\u003eThis short course has been designed to give you an insight into those wide-ranging, complex factors, helping you to understand why saying no can feel so hard and giving you tips and ideas on how to make it a little easier. In it, you will learn to understand the complex reasons that may prevent us from saying no in the workplace and how to reflect on your own personal habits around saying no. 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It provides context and background, explaining what the term ‘digital literacy’ is, as well as tips and advice as to what skills are needed to confidently take part in this ever-changing digital age.\u003c\/p\u003e\n\u003cp\u003eThis digital literacy course explores the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat is digital literacy\u003c\/li\u003e\n\u003cli\u003eThe benefits of digital literacy\u003c\/li\u003e\n\u003cli\u003eHow to become digitally literate\u003c\/li\u003e\n\u003cli\u003eDigital skills essentials in life and work\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Progressa e-Learning","offers":[{"title":"Default Title","offer_id":58644201374041,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1058\/6528\/1881\/files\/DigitalLiteracy.png?v=1784640421"},{"product_id":"digital-marketing","title":"Digital Marketing","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eThis digital marketing training course equips you with the knowledge and confidence to create, track, and analyse your own marketing plan. Learn to navigate evolving digital channels, capitalise on trends, and use data analytics to drive success.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eWe have developed this digital marketing training course to give you the knowledge and confidence to start your own digital marketing plan.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eDigital marketing channels are one of the biggest areas of expenditure in marketing budgets, with budgets increasing every year, as more potential channels become available and online shopping increases its market share.\u003c\/p\u003e\n\u003cp\u003eDigital marketing is constantly evolving with new channels and new methods for communicating with customers being developed more frequently than ever before, and data analytics becoming a crucial factor in predicting and capitalising on trends.\u003c\/p\u003e\n\u003cp\u003eThis is why we have developed a digital marketing training course that will give you the knowledge and confidence to start your own digital marketing plan, track its progress and analyse the results, as well as set up and evaluate marketing analytics.\u003c\/p\u003e\n\u003ch3\u003eWho should take this course?\u003c\/h3\u003e\n\u003cp\u003eThis digital marketing course has been designed for anyone wanting to create a digital marketing strategy and boost their online presence. 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Plan\u003c\/h3\u003e\n\u003cp\u003eThe subjects covered in this online customer service training include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomer Care: Introduction\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eWho is this for?\u003c\/li\u003e\n\u003cli\u003eWhat is customer care?\u003c\/li\u003e\n\u003cli\u003eWhat do customers expect?\u003c\/li\u003e\n\u003cli\u003eChallenge or opportunity?\u003c\/li\u003e\n\u003cli\u003eSelf-assessment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhy you need good customer care\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eCustomer care does make a difference\u003c\/li\u003e\n\u003cli\u003eIncome versus cost\u003c\/li\u003e\n\u003cli\u003eSelling to customers\u003c\/li\u003e\n\u003cli\u003eCustomer satisfaction\u003c\/li\u003e\n\u003cli\u003eMedia\u003c\/li\u003e\n\u003cli\u003eRecommendations\u003c\/li\u003e\n\u003cli\u003ePeople don't just buy the 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