Introduction to Emotional Intelligence

This course explores emotional intelligence, helping you manage your emotions and understand others. Learn to recognise triggers and improve your emotional responses.

How are you affected by situations, trigger words or people around you?

Can you change your reactions to these triggers and situations or your emotional state?

How can you practice and improve using your emotional intelligence?

Learning Objectives

On completion of this course, learners will:

• Understand the concept of emotional intelligence
• Understand how emotional intelligence can impact on how you deal with different situations in the workplace.

Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Certification

On successful completion of this course, you will be awarded a certificate, which you will be able to download and print immediately on completion.

Duration

This course will take approximately 30 minutes to complete, depending on learning speed.

Target Audience

This module is aimed at team leaders.

Entry Requirements

There are no specific entry requirements for this course.